128 Beech Hill, Haywards Heath
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Outstanding |
| Responsive | Outstanding |
| Well-led | Outstanding |
About 128 Beech Hill
Date of assessment 6 to 16 January 2026. This was the period in which assessment evidence was gathered and reviewed. The assessment was prompted by a change of provider. This is the first inspection of the service under the new provider. 128 Beech Hill is a small care home supporting people with a learning disability and autistic people. At the time of the inspection, the service was providing the regulated activity of accommodation for persons who require nursing or personal care to 3 people.
What residents and families say
People told us they were supported to keep well and had good access to leisure and healthcare services.
People told us they were able to do the things they enjoyed including choosing and planning holidays.
“It’s very safe here because the staff help me to keep safe”
Source: CQC inspection report
Specialisms
About 128 Beech Hill
128 Beech Hill is a residential care home in the heart of Haywards Heath, West Sussex, providing a supportive environment for those who need it most. The home is operated by Voyage 1 Limited and can accommodate up to 4 residents. Following their most recent inspection on 19/07/2017, the Care Quality Commission rated 128 Beech Hill as Outstanding. Across the five inspection categories, the home scored Outstanding for Caring and Responsive and Well-led; Good for Safe, Effective. The home caters to a range of care needs, including caring for adults under 65 yrs and learning disabilities. The service supports learning disabilities or autistic spectrum disorder, younger adults. The RH16 postcode area has 16 registered care homes with a combined 711 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
128 Beech Hill is one of the care homes in West Sussex — a local authority with 340 CQC-registered homes, 263 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for 128 Beech Hill
- View 128 Beech Hill on Google Maps
- NHS care home finder near RH16 3TT
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to 128 Beech Hill's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected 128 Beech Hill on 19/07/2017 and rated it Outstanding. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated 128 Beech Hill as Outstanding for Responsive care on 19/07/2017, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated 128 Beech Hill as Outstanding for Caring on 19/07/2017. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting 128 Beech Hill, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 4 residents and care tailored to caring for adults under 65 yrs, daily routines at 128 Beech Hill will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for 128 Beech Hill?
128 Beech Hill in Haywards Heath is rated Outstanding by the Care Quality Commission. The most recent inspection was on 19/07/2017. The home has 4 beds.
How many beds does 128 Beech Hill have?
128 Beech Hill has 4 beds and operates as a residential care home in Haywards Heath.
Location
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Other Care Homes in RH16
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Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data