High Broom Care Home, Crowborough
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Outstanding |
| Responsive | Good |
| Well-led | Outstanding |
About High Broom Care Home
:High Broom Care Home is a residential care home providing care and support to 31 people aged 65 and over at the time of the inspection. The service can support up to 38 people. Care and support was provided to people living with dementia and physical disabilities. Support is provided in one adapted Victorian building and in nine cottages that are in the grounds of the service.
Source: CQC inspection report
Specialisms
About High Broom Care Home
High Broom Care Home is a residential care home located in Crowborough, East Sussex, where the team works to create a caring community that feels like a true home. The home is operated by QH High Broom Ltd and can accommodate up to 38 residents. Following their most recent inspection on 31/12/2019, the Care Quality Commission rated High Broom Care Home as Outstanding. Across the five inspection categories, the home scored Outstanding for Caring and Well-led; Good for Safe, Effective, Responsive. The home caters to a range of care needs, including sensory impairments, caring for adults over 65 yrs and physical disabilities. The service supports older people, physical disability, sensory impairment. The TN6 postcode area has 10 registered care homes with a combined 355 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
High Broom Care Home is one of the care homes in East Sussex — a local authority with 287 CQC-registered homes, 234 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for High Broom Care Home
- View High Broom Care Home on Google Maps
- NHS care home finder near TN6 3SL
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to High Broom Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected High Broom Care Home on 31/12/2019 and rated it Outstanding. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated High Broom Care Home as Good for Responsive care on 31/12/2019, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated High Broom Care Home as Outstanding for Caring on 31/12/2019. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting High Broom Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 38 residents and care tailored to sensory impairments, daily routines at High Broom Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for High Broom Care Home?
High Broom Care Home in Crowborough is rated Outstanding by the Care Quality Commission. The most recent inspection was on 31/12/2019. The home has 38 beds.
How many beds does High Broom Care Home have?
High Broom Care Home has 38 beds and operates as a residential care home in Crowborough.
Location
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Other Care Homes in TN6
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data