Jubilee House Therapy Centre, Penrith
CQC Inspection Breakdown
| Safe | Good |
| Effective | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Well-led | Outstanding |
About Jubilee House Therapy Centre
Jubilee House Therapy Centre is a short-break facility providing personal and nursing care for people with injuries and life-limiting conditions. People who stayed here were ‘beneficiaries’ of the Fire Fighters Charity, including current and former fire fighters and their relatives. There were four people staying at the service. During this inspection the service increased its registered number from four to six places.
What residents and families say
People said the service was “life changing” and “amazing” in successfully helping them to learn skills to manage their conditions, as well as enjoying a very fulfilling and sociable short break.
People said they had absolute faith in the staff as they were very knowledgeable.
People said staff were extremely caring and inspired them to achieve their goals.
Source: CQC inspection report
Specialisms
About Jubilee House Therapy Centre
Jubilee House Therapy Centre is a care home with nursing located in Penrith, Westmorland and Furness, where the team works to create a caring community that feels like a true home. The home is operated by Fire Fighters Charity and can accommodate up to 6 residents. Following their most recent inspection on 21/09/2019, the Care Quality Commission rated Jubilee House Therapy Centre as Outstanding. Across the five inspection categories, the home scored Outstanding for Effective and Caring and Responsive and Well-led; Good for Safe. The home caters to a range of care needs, including caring for adults under 65 yrs, mental health conditions, caring for adults over 65 yrs and physical disabilities. The service supports mental health, older people, physical disability, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The CA10 postcode area has 1 registered care homes with a combined 6 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Jubilee House Therapy Centre is one of the care homes in Westmorland and Furness — a local authority with 60 CQC-registered homes, 49 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Jubilee House Therapy Centre
- View Jubilee House Therapy Centre on Google Maps
- NHS care home finder near CA10 2BN
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Jubilee House Therapy Centre's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Jubilee House Therapy Centre on 21/09/2019 and rated it Outstanding. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Jubilee House Therapy Centre has nursing staff experienced in supporting people with caring for adults under 65 yrs and mental health conditions. In the most recent CQC inspection on 21/09/2019, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Jubilee House Therapy Centre as Good for Safe care on 21/09/2019. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Jubilee House Therapy Centre typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Jubilee House Therapy Centre as Outstanding for Caring on 21/09/2019. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Jubilee House Therapy Centre?
Jubilee House Therapy Centre in Penrith is rated Outstanding by the Care Quality Commission. The most recent inspection was on 21/09/2019. The home has 6 beds.
How many beds does Jubilee House Therapy Centre have?
Jubilee House Therapy Centre has 6 beds and operates as a care home with nursing in Penrith.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data