Wisteria House Plymstock Limited, Plymouth
CQC Inspection Breakdown
| Safe | Good |
| Effective | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Well-led | Outstanding |
About Wisteria House Plymstock Limited
Wisteria House (Plymstock) Dementia Care is a 'care home' that provides care and support to older people living with dementia. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. The service accommodates up to 20 people in one adapted building. On the day of the on-site assessment there were 20 people living at the home.
What residents and families say
People told us they felt very safe living at the service.
People told us they were supported by sufficient numbers of experienced and skilled staff.
Source: CQC inspection report
Specialisms
About Wisteria House Plymstock Limited
In the South West region, Wisteria House Plymstock Limited is a residential care home serving families across the Plymouth, Plymouth area who are looking for trusted, quality care. The home is operated by Wisteria House Dementia Care Ltd and can accommodate up to 20 residents. Following their most recent inspection on 07/02/2024, the Care Quality Commission rated Wisteria House Plymstock Limited as Outstanding. Across the five inspection categories, the home scored Outstanding for Effective and Caring and Responsive and Well-led; Good for Safe. The home caters to a range of care needs, including dementia and caring for adults over 65 yrs. The service supports dementia, older people. The PL9 postcode area has 8 registered care homes with a combined 244 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Wisteria House Plymstock Limited is one of the care homes in Plymouth — a local authority with 88 CQC-registered homes, 68 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Wisteria House Plymstock Limited
- View Wisteria House Plymstock Limited on Google Maps
- NHS care home finder near PL9 9QS
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Wisteria House Plymstock Limited's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Wisteria House Plymstock Limited on 07/02/2024 and rated it Outstanding. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Wisteria House Plymstock Limited as Outstanding for Responsive care on 07/02/2024, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Wisteria House Plymstock Limited as Outstanding for Caring on 07/02/2024. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Wisteria House Plymstock Limited, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 20 residents and care tailored to dementia, daily routines at Wisteria House Plymstock Limited will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Wisteria House Plymstock Limited?
Wisteria House Plymstock Limited in Plymouth is rated Outstanding by the Care Quality Commission. The most recent inspection was on 07/02/2024. The home has 20 beds.
How many beds does Wisteria House Plymstock Limited have?
Wisteria House Plymstock Limited has 20 beds and operates as a residential care home in Plymouth.
Location
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Other Care Homes in PL9
More from Wisteria House Dementia Care Ltd
- Wisteria House (Woolwell) Dementia Care Ltd Plymouth · Good
- Wisteria House Stoke Limited Plymouth · Outstanding
Similar Dementia homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data